Frequently Asked Questions
Everything you need to know about your chill new aesthetic.
How long does shipping take for my lofi apparel?
Standard shipping typically takes 5-10 business days. Once your order is processed, you will receive a tracking number via email to follow your package's journey.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items. Simply reach out to our support team to initiate a return or exchange.
How should I wash my Lofi Merch to keep it soft?
To preserve the print and fabric quality, we recommend machine washing cold, inside out, and hanging to dry or using a low-tumble setting.
Do you ship internationally?
Yes, we ship to most countries worldwide! Please note that international orders may be subject to local customs fees or import duties depending on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Can I change my order after it's been placed?
Since we move fast to get your gear to you, you have a 2-hour window after ordering to request any changes to size, color, or shipping address.